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Privacy Policy

Welcome to Latin Dutchman (“we,” “us,” “our”). Your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.latin-dutchman.com/ (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Register for an account
  • Place an order
  • Subscribe to newsletters or marketing communications
  • Contact customer support
  • Participate in surveys, promotions, or reviews

Categories of Personal Information:

  • Contact Data: name, email address, phone number, billing & shipping address
  • Account Credentials: username, password (securely stored)
  • Payment Data: payment method details (processed through secure third-party payment gateways; see Section 5)
  • Order Information: products purchased, preferences, delivery details
  • Marketing Data: communication preferences and newsletter subscription status

We may also collect non-personal information automatically:

  • IP address
  • Browser and device data
  • Pages visited, time spent, click activity
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and manage orders
  • To communicate with you regarding your account or purchases
  • To send newsletters, promotions, and updates (with consent)
  • To improve our Website, products, and services
  • To prevent fraud and enhance security
  • To comply with legal obligations

3. Legal Bases for Processing (Where Applicable)

If you are located in the European Union or UK, our legal bases for processing your data may include:

  • Consent (e.g., marketing communications)
  • Contract performance (order fulfillment)
  • Compliance with legal obligations
  • Legitimate interests (e.g., security, analytics, customer service)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website performance
  • Customize user experience
  • Analyze traffic and usage trends

You can control cookie preferences through your browser settings, but disabling cookies may affect some features.

5. Third-Party Service Providers

We partner with trusted third parties to provide services such as:

  • Payment processing (e.g., Stripe, PayPal)
  • Email marketing and communication
  • Hosting and analytics

These providers have access only to the information necessary to perform their functions and must protect your data in accordance with applicable laws.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal and accounting obligations
  • Resolve disputes and enforce agreements

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. However, no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Request portability of your data

To exercise your rights, contact us (see Section 10).

9. International Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using the Website, you consent to this transfer. We ensure that such transfers are protected by appropriate legal safeguards where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Policy on the Website with a revised effective date.